Shipping policy

Last updated: July 2026

This Shipping Policy describes how Kevixo processes and delivers orders placed through our website. By placing an order with us, you agree to the terms outlined below.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During peak seasons, sales, or promotional events, order processing may take slightly longer than usual. We appreciate your patience and understanding.

Shipping Time

Estimated delivery times are as follows:

  • Metro Cities: 3–5 Business Days
  • Other Cities & Towns: 4–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery times are estimates only and may vary depending on your location, courier partner availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Kevixo may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking details.

You can use the tracking information to monitor the status of your shipment.

Delivery

Please ensure that your shipping address and contact details are accurate before placing your order.

Kevixo is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If a delivery attempt fails due to customer unavailability, the courier partner may attempt re-delivery or return the package to us.

Delayed Shipments

While we strive to deliver every order on time, occasional delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Courier partner delays
  • Other events beyond our reasonable control

Kevixo shall not be held liable for delays caused by such circumstances.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Our support team will investigate the issue with the shipping carrier and assist you in resolving the matter.

International Shipping

Currently, Kevixo ships only within India.

We do not offer international shipping at this time.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for re-shipment.

Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

Kevixo

Email: officialkevixo.in@gmail.com

Website: https://kevixo.in

Business Address:

VILL-MAYIL,
POST-BHAIROPUR,
DIST-VAISHALI,
Hajipur, Bihar – 844102, India